HOW CAN ENTERPRISES DO THAT?
Market
Target and acquire customers by sending product recommendations, offers and alerts like back in stock, price drop etc.
Execute
Carry out transactions such as travel bookings, rescheduling a delivery and account opening.
Notify
Send out notifications eg. periodic account summary, policy expiry, delivery tracking information.
Retrieve
Retrieve account balance info, profile information, product warranty details, tracking services.
Interact
Help your customers with their queries in real time.
WHATSAPP BUSINESS SERVICES BY KARIX
With Karix’s advance conversational automation platform you can power intelligent engagements with customers.
Service Workflow
Setup and automate workflows for sending notifications eg. periodic account summary, delivery tracking etc.
Integration API
Integrate your live systems to cater to customer needs
Chat Interface
Provide live support to your customers instantly
Knowledge Repository
Respond to your customers
using AI
BPA Manager
Automate processes with zero code development thus saving time and cost
NLP Manager
Support free form conversations to interpret requests
with customers where they spend
most of their time.