RCS Solutions
Deliver Rich, Actionable Customer Conversations with RCS
Karix is RCS Ready
Rich Communication Services (RCS) is a communication protocol aimed at replacing SMS messages with a text-message system that is richer and can transmit in-call multimedia. Karix Mobile has partnered with Vi and is RCS ready. With RCS, enterprises can now provide a rich app-experience on a messaging interface without customers needing to download your app.
Karix can help you to implement your RCS solution in 4 simple steps
- 1. Karix will outline the business process and consult on how to RCS enable your requirement.
- 2. Build a prototype RCS flow
- 3. Develop RCS flow for sign-off and closed user group review
- 4. Go live and advertise your RCS platform.
Why Karix?
- Karix is India’s largest mobile engagement provider
- Largest customer connects – Over 100 Bn messages sent annually
- India’s most reliable service – 99.995% uptime
- India’s most capable team – Over 250+ specialists
- Step-by-Step assistance, from RCS design to launch
What RCS offers?
With RCS, you can create truly engaging customer interactions.
Rich Media
Share images, videos, music, maps etc. Construct engagements where customers can review and select several products or services
Branded communications
Incorporate your brand through rich media content, profile images, avatars, icons.
Actionable Buttons
Provide actionable buttons to enable purchases, product/ services options, polling etc.
Suggested replies
Provide suggested replies that can accelerate customer engagements.
Link to payments
Enable customer payments by linking directly to their bank accounts or online wallets
Carousels
Provide carousels in rich media that customers can browse.
What can you do with RCS?
Drive sales
You can extend your e-commerce app to a messaging interaction
Active Promotions
Deliver promotions along with offers and purchase options. Invite customers to browse options and complete transactions.
Improve footfalls
Provide mobile coupons that are personalized for customers. Mobile coupons can be redeemed at the checkout counter
Brand updates
Share brand or product updates with rich personalized multi-media content
Personal Shopper
Provide automated personal shoppers that can assist customers to make personal product decisions
Automate Customer Service
Deploy RCS chatbots to diagnose problems deliver self-help fixes and finalize appointment for on-site/ home visits.
Manage Loyalty
Get customers to sign-up and manage their loyalty relationship. Customers can also redeem their points in the RCS interaction.
Customer Instruction
Use video aids to provide step-by-step instructions to customers to install products or services with.